Traveler FAQs
The most common questions, answered with care and clarity.
How are the tours conducted?
All our listed tours are operated using premium 4×4 vehicles to ensure comfort and accessibility across diverse terrains. For more specialized activities such as trekking or camel caravans, we offer curated experiences that you can explore on our Tailored Experiences page.
Where do the tours begin? (Meeting Point)
Our service begins and ends at the airport of the city where your tour will take place. We provide seamless airport transfers to ensure a stress-free start and end to your journey.
What payment methods do you accept?
We accept payments via credit card, bank transfer, and cash. For full details regarding our payment terms and conditions, please visit our Terms & Conditions page.
How do I make and confirm a reservation?
To book a tour, simply complete the contact form on the specific tour page you’re interested in. To confirm your reservation, we kindly ask for a copy of your passport and flight itinerary.
When can I travel? (Tour Dates)
Our private tours are fully flexible and can be booked for any date of your choice. We also offer suggested travel dates for each destination to enhance your experience based on seasonal advantages.
What is included in the tour package?
Each of our tours includes:
- All accommodation
- Full board meals (breakfast, lunch, and dinner)
- Transportation and logistics
- Airport pick-up and drop-off
- Visa assistance
- 24/7 support throughout your journey
We believe in total transparency—what we promise is exactly what you receive.
How do I obtain an Algerian tourist visa?
There are two options for obtaining an Algerian tourist visa:
- Standard Visa: Apply at your nearest Algerian consulate. We will provide a formal booking confirmation to support your application.
- Visa on Arrival: Available only if your itinerary includes a visit to southern Algeria. We handle all documentation, including securing your boarding authorization and facilitating visa issuance upon arrival.
Do I need special permits for visiting the Sahara?
Yes, certain areas of the Sahara require special permits. When you book with us, we handle all necessary documentation and permissions for your journey. Additionally, in regions such as Tamanrasset and other protected zones, official escorts may be assigned for security purposes—we coordinate everything seamlessly so you can travel with confidence and ease.
Can I customize my tour?
Absolutely. Every tour we offer can be tailored to your preferences. Whether it’s adjusting the itinerary, upgrading accommodations, or designing a completely unique adventure, our team is here to create a truly personalized experience. You can also browse our Tailored Experiences section for inspiration.